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Systems Evaluation Design & Implementation Group

TECHNICAL CAPABILITIES SUMMARY

Systems Evaluation Group offers the CLIENT a stable contractor solution to the CLIENT requirements

THE SEDIG CLIENT TEAM

Systems Evaluation Design and Implementation Group (SEDIG) has assembled an experienced and skilled team to respond to opportunities within the commercial and Federal market place. As depicted in our robust Client listing the SEDIG Team is comprised of multifaceted business units designed to support multi-disciplinary operations. The Team works as a unit, in partnership with the CLIENT, to provide a seamless - stable platform for performing the work. The SEDIG CLIENT team today consists of a world-class partnership between contractors and Client personnel that have complementary skill sets.

Systems Evaluation Design and Implementation Group remains prime in its ability to handle the majority of the work called for in the CLIENT solicitation. SEDIG represents one of the Best managed, growing companies in the Commercial - Federal arena. SEDIG has demonstrated its competence as a small business provider that has grown and flourished in a highly competitive market. SEDIG provides the CLIENT a financially stable Prime that is comprised of a diverse and talented workforce of seasoned professionals in Program and Mission Analysis, Application Development, Concept Development, Documentation, Independent Validation and Verification, Information Technology Support Services, Logistics, Operations Research, Technical Systems Maintenance/Enhancement and Troubleshooting, Production Scheduling and Monitoring, Project Management, Special Projects Research, Statistical Analysis, Database Administration, Technical Writing, and Test Evaluation. SEG draws on this experienced personnel base to staff the majority of the positions on the CLIENT project. In fact, in the past year SEDIG has been able to staff over 80 percent of its revenue-generating labor hours. SEDIG internally staffed this team with discernment, assigning positions to team partners based solely on the consideration of which individual is best qualified to perform the work and offers the best value to CLIENT. In this regard, highly qualified candidates will be identified for our initial response to taskings. While retaining the required majority stake in the staffing matrix, SEDIG leverages the unique and complementary capabilities of its team partners based on their corporate strengths and the skills of their personnel.


For example, Systems Evaluation Design & Implementation Group (SEDIG) brings 250 combined years of systems integration, acquisition, and information technology and telecommunications engineering experience to Integration projects; positions assigned to personnel under subcontracts reflect this skill and experience orientation. Similarly as with DOD, Wal-Mart, Battelle, and the largest private-research and development organizations in the world, SEG also exhibits key skills in environmental technologies, configuration management systems, research, and broad-based research and analysis services.

The SEDIG Team consists of a balanced staff and blend of talent and experience. The SEG Team is no stranger to the management of large, complex projects with requirements and complexity. We have completed these projects on time and within budget.

SEDIG Team's Senior Partner Program/Project Managers have proven to be an accomplished leaders in the management of large, complex projects with multiple requirements and complexity.   In his own words, “We have completed these projects on time and within budget.” 


The Core Team of SEDIG represents the skills and personnel strength necessary to accomplish the work associated with the stipulated requirements.

THE SEDIG TEAM'S DAY-TO-DAY MANAGEMENT APPROACH

SEDIG's Management Approach to any a opportunity brings defined, repeatable and managed support which minimize risk, timeliness and increase cost efficiencies to the Client


Drawing on experience in complex integration projects such as the US Army Systems Integration, Department Of Commerce, Census Bureau Network integration, and Wal-Mart the SEDIG team understands the complexity that must be addressed in the management approach for any Client requirements. The SEDIG Team Management Approach believes in a concept that a simple and mature quality assurance plan practiced by everyone on a day-to-day basis is more effective than an elaborate quality assurance overlay that is pushed down from above on an intermittent basis in a disruptive manner. All too often, elaborate metrics collection routines and project audits consume the very efforts they are designed to support, frequently disrupting critical paths by diverting the energies of the personnel, supervision and management from the productive tasks necessary to attain the project's goals and objectives in accordance with the timeline established by the customer.

In the SEDIG Team's Management Approach, common sense is tempered by an understanding and acceptance of Program Management philosophy to provide the Client with a capable contractor workforce that will not lose sight of the objectives and will deliver the products and services on time and within budget to the specifications set forth in the individual task orders. 

This common sense approach to quality assurance, within the context of a comprehensive reality-based management approach, focuses on the real issues that drive successful completion of the work associated with this solicitation. Quality of service, adherence to schedules and milestones, subcontract management, delivery of products to specifications, progress reporting, problem solving and (more importantly) problem avoidance, combined with an emphasis on sound daily communications to maintain professional business relations between the customer, the Prime and the Subcontractors are all part of the philosophy SEDIG applies to every contract we have.

HOW THE SEDIG CLIENT TEAM MANAGES RISK

The SEDIG Team Approaches Risk Management from a Client perspective

Like our management plan, the SEDIG approach to risk management is to employ industry and government best practices and generally accepted practices to the down select process and the implementation phase of the Client's opportunity.

With such pivotal technology underpinnings as IT industry consolidation still indeterminate at present, the SEDIG Acquisition Risk Management Model (Figure ES - 1) shows a generalists' orientation that guides the SEDIG Team's efforts but does not constrain its actions prematurely.

Discriminators that make the SEDIG Team the right choice for the Client Opportunity

With numerous capable companies competing for the opportunities solicitations represent, there remain three facets of the SEDIG Team's proposals that clearly indicate advantages and reasons that justify the awards of work to the SEDIG Team. These advantages are discussed below.

First, the SEDIG Team is capable, managed, and automated. Our hybrid service delivery model provides day-to-day support at reasonable rates while making available more high prices services at higher rates than the day-to-day taskings require or could sustain

Second, the SEDIG team understands the balance management shop must walk between the technology developers and other contractors who will deliver key technologies to Client and their customers. This comprehension translates into a Vendor/contractor/customer team that knows what role we play as a management extension to the CLIENT leadership on the CLIENT effort and what role we must avoid by trying to develop instead of managing such aspects of the effort as a CLIENT existing data and technology infrastructure and other customer support activities.


Figure ES - 1: SEDIG uses the CLIENT guidelines for Risk Management

Third, the SEDIG Team affords the CLIENT with a flexible and capable prime that can develop glue logic, define and implement processes, and documents as necessary to manage the existing effort and then manage the implementation tasks under the guidance of CLIENT requirements and desires.

In summary the SEDIG Team solution is an exact match to the CLIENT requirements set forth in many solicitations . . . we are a seamless stable workforce in CLIENT business opportunities.

 

UNDERSTANDING OF THE REQUIREMENT AND ENVIRONMENT

We make sure we understand Statement of Work (SOW) requirements and the Client's mission, culture, and environment. We are currently supporting vast multidisciplinary efforts on other contracts.

Establishing effective communication channels and procedures are the critical elements of the project. Our team fully understands that we will:

  • Coordinate all activities with the CLIENT, accurately track/post public inputs; and provide timely report information through precise CLIENT/contractor procedures and effective training programs
  • Retain flexibility in incorporating any regulatory, technological, systems/service environmental and/or business process changes that occur in a dynamic environment
  • Implement Quality Control (QC) and Quality Assurance (QA) plans to meet current future and surge requirements through effective contractor planning, documentation, and execution. We ensure that configuration management and software controls are in place during life-cycle project management. Our Project Manager will ensure that the QC plan is effectively implemented. QC reports will be submitted to the CLIENT COTR and any additional entities required
  • Establish synergy between CLIENT and the internal and external interfaces it requires, by continual analysis of data and correlating calls/requests that have been recorded in our database with information requests from the operations and call site. For example, if a number of similar "Ad Hoc" calls are received on the same subject and it is not addressed on the standard reporting system, then this service requirement request may be submitted/standardized with access via user desktops and web request enablement
  • Continuous systems/data base evaluation and upgrade/sizing forecasting to performance tuning /processing and storage currently and future operations and requirements
  • Document all software and hardware configurations, existing and future
  • Solicit document customer requirements, development of formal requirement analysis for submission to CLIENT for systems enhancement/needs satisfaction review
  • Assess the cost benefit value of moving from the present services to a more cost effective and efficient systems/services by providing a transition plan for review and approval. Report status in a timely manner in accordance with (IAW) Statement of Work (SOW) by contractor established and CLIENT approved report procedures

SEDIG performs constant trend analysis to determine (1) center workload, (2) training deficiencies, (3) software bug discoveries and fixes, (4) hardware failures, and (5) network outages. Help/service call duration to customer satisfactory close out by since inception, to systems enhancement/upgrade. i.e. "Success Criteria." SEDIG internal systems/and management identify with the customer "Critical Operational and Issues and Criteria (COICs)" and monitor it on a daily basis.

  • Technical Approach: The SEDIG Team has recent, relevant, and extensive experience in similar work. We are fully qualified to support the Client's potential plans to re-engineer the software/hardware and maintain a secure and available operation of existing information resources to the future relocation of existing services for the Web and telecommunications services. This includes the option of business process reviews and the analysis of improving current services. Reviews and assessments are reiterative processes. The SEDIG team, as teamed and in concert with the CLIENT, will use its proven life cycle process for performance goals and studies analysis.
  • Define Goals: We will begin with an analysis of the existing operations to define assumptions, objectives, and success criteria for the project. These definitions will be used to establish a project baseline. These are used to provide a clear understanding of the objectives.
  • Establish Requirements: We will next follow a structured methodology to interview key stakeholders in an effort to establish system and user requirements, which will refine the established baseline and provide the final foundation for development and transition.
  • Evaluate Alternatives: Using our expertise and experience, we will then evaluate alternative approaches. These approaches will be compared with respect to compliance, cost, benefits, and viability.
  • Formalize Documentation: Information analyzed during the above steps will be used to create comprehensive reports and briefings to the CLIENT to provide objective definitions, system concepts, alternative approaches, transition plans, cost benefit analyses, and our recommendations. Together, we will identify the most feasible approach to our CLIENT's needs.

At this point, we assume that the CLIENT will direct us to enhance the existing operations using the recommended approach. This involves, but may not be limited to the following scenarios:

Writing plans and procedures:
Configuration/Release Mgmt/Training/Quality Control/Quality Assurance/Training/Transition Plans

  • Web integration
  • Application development combining PeopleSoft, SAP, Oracle, and other identified technologies
  • Developmental and Operationally Testing
  • Documentation
  • Deployment
  • Maintenance and Upgrades
  • Reporting

Project Management: The project management template approach that we will employ, for the effective and satisfactory execution of this projects, is shown in Figure ES - 2.

Processes and services in support of the CLIENT project is shown in Figure ES - 3.

During each phase of these life cycles, we execute many types of activities which ensure Quality Assurance is integrated into each phase of a project as shown in Figure ES - 4.

SEDIG assists organizations in applying Information Technology to solve business challenges as shown in Figure SEDIG 5.

Our Configuration Management (CM) activities ensure program baselines are established, and configuration control processes are defined, documented, and complied with as shown in Figure SEDIG.


Figure ES - 2: Project Management Approach.


Figure ES - 3: SEDIG provides management-consulting services across the system acquisition and system development life cycles.


Figure ES - 4: Our capabilities ensure organizations begin critical planning, control, and reporting activities at the appropriate phase of a project life cycle.


Figure SEDIG 5: Total Solutions. We provide three types of services including Management Consulting, System Integration, and Technical Specialties.


Figure ES - 6: Our Program Management activities ensure processes are used to avoid, or identify and address program issues.


Figure SEDIG: Configuration Management Template.


Figure ES - 7: Release Management Template

Our Release Management (RM) activities ensure that only authorized, significant, and well-evaluated releases are incorporated into operation systems.

We also help establish, support and conduct Release Assessments Boards (RABs). RABs determine where a release contains sufficient functionality, improved functionality, or problems corrections to distribute to operational sites or systems.


Figure ES - 8: Metric Management Template: Our Metrics activities ensure the required, and the correct elements of a project are measured, analyzed, trended, and reported to the appropriate level of management.


Figure ES - 9: Economics Analyses Template

Our Economic Analyses focus on recommending the appropriate solution based upon quantified, supportable information. Our Benefits Analyses also support future validations of the selected solution.

We have used similar approaches in all the projects cited in the past performance section with a great deal of success. We have also used this process successfully for comprehensive SEDIG, INC enhancements and upgrades as well as infrastructure process re-engineering of similar projects.

SYSTEMS EVALUATION DESIGN & IMPLEMENTATION GROUP (SEDIG) QUALIFICATIONS

SEDIG has shown itself to be a competent, stable, small business provider that has grown and flourished in a highly competitive market. Since 1999, SEDIG has provided multi-discipline, technical support services of uncompromising quality. Customer focus and commitment to excellence are at the heart of SEDIG's corporate culture.

The company's rapid growth is due primarily to the high level of repeat and referral business received from customers satisfied with SEDIG's personnel's expert management of IDIQ contracts (23 task orders during the last three years involving SEDIG,INC and 7 subcontractors with over 99 percent repeat business).  SEDIG delivers on its commitments.

As evidenced by the above, SEDIG has acquired substantial experience in service-oriented task order (TO) contracts. We have established a track record of delivering a variety of quality Information Technology (IT) support services to many diverse customers. SEDIG's level of performance, enabled in part by a continuous improvement process, remains an integral part of the SEDIG modus operandi. The process supports rigorous procedure adherence and enforcement, resulting in a reduced number of mistakes and a high-level of quality, and enabling timely deliveries.

Based on this highly successful track record, Commercial and Federal executives know they can rely on SEDIG to meet their IT needs with quality results. SEDIG provides a highly experienced, motivated, responsive, professional, and cost competitive source of resources that can meet the vast majority of the Federal Government's global IT requirements.

SEDIG Team also has a long history of recruiting and hiring exceptional people, and providing the competitive compensation, benefits, training, and job satisfaction needed to retain them. This approach has led to a 92 percent employee retention rate compared to an industry average of 84 percent. SEDIG's management approach of employing best practices, assembling the right team, ensuring teamwork, hiring exceptional people, and developing long-term Client relationships, may be summed up in five words- Be the customer's best value! This corporate culture is a corporate commitment ingrained in the SEG staff from the Chief Executive Officer (CEO) on down. Instilled in every employee, these values are reflected in SEDIG's work ethic.

As a prime contractor, SEDIG has often successfully integrated the efforts of a large number of subcontractors. This involves sharing information across the SEDIG Team, being an honest broker for team members, and being responsive to subcontractor's needs. SEDIG has mastered the art of assigning work equitably among other team members, as well as knowing when to eliminate non-performing partners.

Quality assurance/quality control (QA/QC) is not an afterthought at SEDIG. We are sensitive to the need for timely, real-time cost reporting. MS Project allows consideration of alternative planning and scheduling scenarios, thereby optimizing resource allocation and utilization activities. This tool, coupled with Direct Senior Management Attention, ensures readily available contract performance information is readily available. Our tools provide a comprehensive approach to project costing, billing, revenue recognition, and employee timekeeping.

SEDIG's Distinguishing Capabilities:

  • An IT industry leader in IDIQ task order management and integrating solutions
  • A commitment to being a source of excellence, and the best value in IT related engineering services
  • A worldwide distributor of IT support services and hardware
  • A vision to integrate services with new initiatives
  • A demonstrated capability to recruit and retain highly qualified employees
  • A deep-seated management focus on customer satisfaction
  • A proven capability to manage subcontractors and external vendors whether Client based or contract based.

Please contact us today for your Systems Integration Needs





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